1 Introduction
Kids Edu Hub ("we", "us", "our") provides digital, printable educational worksheets for children aged 2–10, sold through our website and checkout partner. This Privacy Policy explains what information we collect when you visit our site or purchase our products, how we use it, and the choices available to you.
By using this website or purchasing our products, you agree to the practices described in this policy. If you do not agree, please do not use the site or make a purchase.
2 Information We Collect
Information you provide directly
- Contact details — name, email address, and phone number, typically collected at checkout.
- Billing details — billing address and payment-related information needed to process your order.
- Correspondence — anything you send us by email or other contact methods, such as support requests.
Information collected automatically
- Device & usage data — IP address, browser type, device type, pages viewed, and time spent on the site.
- Cookies and similar technologies — used to remember preferences and measure how the site is used (see Section 4).
3 How We Use Your Information
- To process your order and deliver the digital worksheet bundle you purchased.
- To send order confirmations, download links, and respond to support queries.
- To improve our website, products, and customer experience.
- To run and measure advertising campaigns (for example, via Meta/Facebook ads).
- To detect, prevent, and address fraud, abuse, or technical issues.
- To comply with legal obligations where applicable.
5 Third-Party Services
We work with trusted third parties to operate our business. These providers process data on our behalf and have their own privacy policies:
- Payment & checkout processing — our checkout is hosted by a third-party payment platform that securely handles transactions (UPI, cards, netbanking). We do not store your payment credentials ourselves.
- Advertising & analytics — Meta (Facebook) Pixel, used to measure ad performance and show relevant ads.
- Email delivery — used to send order confirmations and download access.
We encourage you to review the privacy policies of these third parties, as we do not control how they process data once it leaves our systems.
7 Data Retention
We retain order and contact information for as long as needed to fulfil your purchase, respond to support requests, and meet our legal, accounting, or tax obligations. You may request deletion of your personal data at any time, subject to Section 10.
8 Data Security
We use reasonable technical and organizational measures to protect your information, and our checkout is processed through a secure, PCI-compliant payment partner. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.
9 Children's Privacy
Our worksheets are designed for children, but our website and checkout are intended to be used by parents, teachers, or other adults making a purchase on a child's behalf. We do not knowingly collect personal information directly from children under 18.
If you believe a child has provided us with personal information without appropriate parental or guardian consent, please contact us using the details in Section 12 so we can promptly remove it.
10 Your Rights & Choices
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Opt out of marketing communications at any time.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe.
11 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will always reflect the most recent version. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
12 Contact Us
If you have any questions about this Privacy Policy or how we handle your data, reach out to us:
— we read every email ourselves! 💌